Domain
Name
Registration
With Free
Web Space
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Frequently Asked Questions
Q: What type of Operating System do you have?
A: We have the Unix Operating
System.
Q: Where are your servers housed?
A: Our web
hosting and mail servers are housed at Telehouse,
Located in London's Docklands. More info..
Q: What are your nameservers?
A: Our nameservers
are:
ns1.dns-systems.net
ns2.dns-systems.net
Q: I am new at this - how do I get
started?
A: Getting started
is easy. Choose and register your domain name (web
address); make your payment; design your web site and
upload (copy) your web pages to our server using the
username and password that we provide you after we have
set up your account.
Q:
How long does it take to set up my account?
A. We can set your
hosting account up the same day that you submit your
order form, usually within hours. You will need to
have a registered domain name in order to use the domain
name (web address) with your site.
Q:
How long does it take to get the domain name?
A: After registering your domain
name through an authorized domain name registrar, it usually takes
24 hours for it to be updated and propagate over the Internet worldwide.
If you have already
registered your domain name, please let us know so that
we can provide you with the DNS information so that you
can modify your records and enable us to provide you with
web hosting. Even though your name may already be
registered, there will still be a 24-72 hour period to
get it propagated throughout the Internet worldwide.
Q:
Can I Get a Refund or Cancel My Domain Name After I
Register It?
A: No.
Q:
Do I Need to Register My Domain Name More Than Once?
A: Yes, you will receive an invoice
either through your e-mail or posted mail when your domain name registration
fee is due. If you registered your name for a year, expect to
receive the invoice within 30 days of its expiration date directly
from the company that you registered your domain with initially. The
domain owner is responsible for registration renewal fees. If
the fees are not paid, your domain name may be made available for
someone else to register it.
Q:
Do you provide technical support?
A: Yes, we offer
technical support via e-mail.
Q: What is your response rate?
A: All emails are answered within 24 hours, usually
within 6 hours.
Q: What Types
of Payments Can I Make?
A: We use the PayPal
billing system, which allows you to make payments using your credit
cards. For
more info Click Here!
You can also pay by cheque in the UK if you wish.
We will invoice you.
Q:
Do You Put Banners On My Web Site?
A: No.
Q:
How Do I Design a Web Site?
A: You will need to either pay someone
to design it for you, learn HTML (HyperText Markup Language) coding
to create your web pages, or get a WYSIWYG (What You See is What You
Get) software program (eg. Microsoft Frontpage), which will allow
you to create your web pages without learning the HTML coding.
Domainsrush can register
your domain, design your website and optimise it for search engines,
upload it to your web space and submit it to the major search engines
from £500 p.a. for a 4-5 page website.
Example1
Example2
Example3
Q:
How Do I Put My Web Pages On Your Server?
A: You will need to
use a FTP (File Transfer Protocol) software program
or the publisher feature that comes with your web page
program. For example, Microsoft Frontpage will come with
its own web page publishing feature that gives you the
ability to copy your pages from your computer to our
server. A popular FTP program is WS_FTP.
When using your FTP
program or Publisher, you will use the username and
password that we provide you to access the server. For more help on FTP Click Here.
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